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Retail Cash Wrap Supervisor - Cincinnati 200

Purpose:


 


Contribute to meeting or exceeding store sales and profit targets by:



  • Passionately inspiring consumer loyalty to the brand

  • Diligently executing store operations, with a special focus on selected functional areas

  • Providing support and feedback to Retail Professionals and store management


 


Key Accountabilities:


 



  • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them

  • Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success

  • Be a role model for customer service and meeting or exceeding customers' expectations

  •  Be role model for cashier operations and completing sales transactions quickly and accurately while adhering to cash protection procedures

  • Be a resource for Retail Professionals in dealing with complex customer service situations

  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

  • Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers

  • Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)

  • Adhere to all established policies and procedures

  • Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.

  • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor

  • Complete cash register transactions quickly and accurately

  • Minimize loss in the stockroom, the sales floor and the cash wrap

  • Perform all store operations in a safe, effective and efficient manner

  • Collaborate productively and respectfully with team members

  • Make yourself available to support other team members when needed

  • Complete all applicable training programs and effectively apply the learning on the job

  • Seek coaching and learning opportunities to continually improve your performance

  • Handle returns, refunds and exchanges and use these as an opportunity to build sales and customer loyalty and to follow retail policies and procedures.


 


 


Knowledge, Capabilities and Experiences:


 



  • Advanced Retail Professional Competencies

  • Proficient in all Cash Handling BPs and Store Security Audit

  • Skilled in operating personal computers, POS systems, and various software packages including MS office


 


Physical Requirements:


 



  • While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

  • The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. You must be 18 years or older.


 


 


Minimum Qualifications:


 



  • Minimum 6 month work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding

  • Basic numeracy and literacy and advanced verbal communication skills

  • You must be 18 years or older


 


adidas participates in E-Verify. For more information, click here.


 


https://www.uscis.gov/e-verify


 


 




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